Business Analyst

Andersen Lab

📍 Cyprus
🏢 BA & SA
💼 Employment type not specified
🏠 Work mode not specified
💰 EUR 2700 - 4200 / month

Описание вакансии

Summary
Andersen is hiring a Business Analyst for a project supporting enterprise transformation, business process modernization, and delivery of digital solutions.
The customer is an international insurance company operating across multiple countries, known for expertise in niche markets and commitment to high-quality service. With strong governance and transparent practices, it promotes a culture of innovation, diversity, and continuous learning. Recent achievements, including record financial results and recognition for customer service, highlight its resilience and long-term value creation.
The project is focused on a large-scale insurance transformation initiative aimed at modernizing business processes and technology solutions. It includes requirements analysis, solution design support, and close collaboration between business and technical teams to ensure successful delivery of enterprise systems.

Responsibilities
- Analyzing business and technical requirements within insurance domain projects.
- Collaborating with business stakeholders to gather, clarify, and document requirements.
- Performing data analysis using SQL and supporting data mapping activities.
- Investigating existing systems, databases, and integrations to identify business and technical impacts.
- Creating functional and technical documentation, process flows, and data mappings.
- Working closely with development teams to translate business requirements into technical solutions.
- Supporting solution design activities involving OutSystems and Azure-based platforms.
- Assisting in troubleshooting data-related and system integration issues.
- Participating in testing activities, validating requirements, and defect analysis.
- Ensuring consistency and accuracy of data structures across applications and integrations.
- Communicating effectively with distributed teams and stakeholders across multiple locations.

Requirements
- Experience as a Technical Analyst, Systems Analyst, or similar role for 4+ years.
- Experience with OutSystems platform.
- Experience with Microsoft Azure services and cloud-based architectures.
- Strong SQL skills with hands-on experience in querying, analyzing, and validating data.
- Solid understanding of data structures, data models, and relational databases.
- Experience working within the Insurance industry (Property & Casualty, Commercial Insurance, Claims, Policy Administration, Underwriting, or related areas).
- Ability to analyze complex business processes and translate them into technical requirements.
- Experience creating technical specifications, data mappings, and process documentation.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Experience working in Agile delivery environments.
- Level of English – from Upper-Intermediate and above.

Nice to have
- Knowledge of insurance policy administration systems.
- Experience working with distributed international teams.
- Exposure to cloud migration or digital transformation initiatives.

Why join us
- Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
- We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
- We welcome specialists from every part of the world.
- We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
- There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
- You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
- Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.
Join us!

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Lead QA Engineer

Andersen Lab

📍 Cyprus
🏢 QA
💼 Employment type not specified
🏠 Remote for Cyprus
💰 EUR 1865 - 3050 / month

Описание вакансии

Summary
The international IT сompany Andersen invites a Lead QA Engineer to join our dynamic and highly skilled professional team. The role involves developing intelligent solutions and contributing to innovative, scalable projects across diverse industries worldwide.
Andersen is a pre-IPO global software development company with over 19 years of experience delivering full-cycle IT services. We specialize in helping enterprises and fast-growing mid-sized businesses accelerate their digital transformation through modern, scalable, and secure software solutions.
Our company operates across a global network of 16 development centers, strategically located in North America, Western and Central Europe, the Middle East, and the Asia-Pacific region. With a strong team of over 3,500 highly skilled professionals, we combine deep domain expertise and advanced technical capabilities to consistently deliver exceptional results for our clients.

Responsibilities
- Leading the QA process across the project, ensuring testing coverage and product quality.
- Planning and coordinating testing activities, including functional, regression, integration, and exploratory testing.
- Creating and maintaining test documentation (test plans, test cases, checklists).
- Managing the defect lifecycle and prioritizing issues with development and product teams.
- Mentoring QA engineers and supporting their professional growth.
- Collaborating with stakeholders to clarify requirements and define quality standards.
- Participating in release planning and validating builds before deployment.
- Identifying process gaps and driving improvements in the QA workflow.

Requirements
- Experience as a QA Lead or Senior QA Engineer for 2.5+ years.
- Strong understanding of testing methodologies, SDLC, and QA best practices.
- Hands-on experience with test design, test execution, and defect management tools.
- Ability to plan, estimate, and coordinate testing activities across a team.
- Solid experience with API testing, SQL, and basic technical investigation (logs, debugging tools).
- Strong communication and leadership skills, with the ability to guide and influence the team.
- Experience working in Agile environments.
- Level of English – from Upper-Intermediate and above.

Nice to have
- Experience with automation tools or ability to review automation scripts.
- Familiarity with CI/CD processes and quality metrics.
- Knowledge of performance or security testing practices.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- Private health insurance and compensation for sports activities.
Join us!

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AI Engineer

Andersen Lab

📍 Cyprus
🏢 Other
💼 Employment type not specified
🏠 Remote for Cyprus
💰 EUR 3050 - 5250 / month

Описание вакансии

Summary
Andersen is hiring an AI Engineer for a project developing AI infrastructure, intelligent automation, and scalable machine learning solutions for a quality intelligence platform.
The customer is a technology-driven software quality services provider that helps organizations improve the reliability, usability, and performance of their digital products. It combines quality engineering expertise, flexible delivery models, and technology-enabled services to support web, mobile, and other digital solutions across multiple industries. The company helps businesses accelerate software delivery, improve product quality, and enhance end-user experience through scalable testing and quality assurance services.
The project is focused on modernizing a quality intelligence platform by expanding its public API capabilities, strengthening security, and enhancing AI infrastructure. It includes building an agent orchestration platform, improving authentication and data protection, modernizing the data architecture, and supporting enterprise-grade compliance and platform reliability.

Responsibilities
- Building and evolving the agent orchestration layer for a platform-embedded chatbot, including intent handling, guardrails, routing, and multi-agent workflows.
- Orchestrating interactions across multiple microservice APIs and designing scalable tool layers for agent-driven actions.
- Solving production challenges around context management, long conversations, bulk operations, latency, and service scalability.
- Designing MCP servers and tools to expose backend capabilities to AI agents with standardized authentication and integration.
- Implementing bulk and asynchronous workflows, including polling, progress tracking, and user feedback.
- Building streaming and real-time feedback mechanisms using asynchronous processing, webhooks, and checkpoints.
- Designing framework-agnostic orchestration solutions across LangGraph and other agent frameworks.
- Contributing to LLM evaluation, tracing, and observability to ensure transparent and measurable AI outputs.

Requirements
- Experience in ML/AI engineering with expert-level Python, including async programming and FastAPI-class backends, for 3+ years.
- Production experience with LangGraph, including sequential workflows (nodes/edges) and multi-agent orchestration; strong LangChain Agents experience with a fast ramp-up to LangGraph may also be considered.
- Experience designing agent orchestration across multiple microservices/APIs, including tool definitions, input/output validation, and programmatic tool calling.
- Strong knowledge of MCP (Model Context Protocol), including client/server architecture, tool discovery, and designing tools around service/API boundaries.
- Experience with context management for long-lived AI conversations, including summarization, sliding windows, and vector database retrieval.
- Strong understanding of LLM context and cost optimization, including diagnosing context loss and controlling context growth.
- Hands-on experience with Docker and AWS ECS deployments.
- Level of English – from Upper-Intermediate and above.

Nice to have
- Experience with vector databases and retrieval pipelines, including advanced chunking, hybrid retrieval, and re-ranking.
- Experience with RAG and document intelligence, including OCR, structured extraction, and source-linked outputs.
- Knowledge of LLM evaluation and observability, including LLM-as-judge, human-in-the-loop, and tracing tools such as Langfuse.
- Experience with AWS services such as Textract, Bedrock, OpenSearch, S3, Cognito, CodePipeline, and ECS/Fargate.
- Familiarity with agent-to-agent protocols for distributed systems.
- Experience with AI-assisted development tools such as Cursor and Claude Code, including reviewing AI-generated code and artifacts.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson &' Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 EUR per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- Private health insurance and compensation for sports activities.
Join us!

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Python Developer (with German language)

Andersen Lab

📍 Cyprus
🏢 Python
💼 Employment type not specified
🏠 Remote for Cyprus
💰 EUR 2555 - 4630 / month

Описание вакансии

Summary
Andersen is hiring a Python Developer to work on global projects, building scalable digital solutions across diverse industries in an international, technology-driven environment.
Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.
Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.
Tech stack: Python, Django, Flask, FastAPI, RESTful APIs, SQL, NoSQL, GitLab CI/CD.

Responsibilities
- Writing clean, efficient, and maintainable code in Python.
- Integrating with various APIs and external services.
- Ensuring smooth operation and performance optimization.
- Diagnosing and resolving technical issues.
- Conducting analysis and debugging code errors.
- Participating in the deployment and configuration of applications in a production environment.

Requirements
- Experience in the role of Python Developer for 2+ years.
- Experience with Python frameworks such as Django, Flask, or FastAPI.
- Familiarity with RESTful APIs and integration of third-party services.
- Good understanding of relational databases and/or NoSQL databases.
- Experience working with CI/CD pipelines (GitLab CI/CD is a plus).
- Good problem-solving and analytical skills.
- Excellent communication and collaboration skills.
- Level of English – from Upper-Intermediate and above.
- Level of German – from Intermediate+ and above.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 EUR per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- English courses.
- Compensation for sports activities.
- Mobility benefits (e.g., Deutschlandticket, JobRad program, public transportation subsidies).
Join us!

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SAP SD Consultant (with German)

Andersen Lab

📍 Cyprus
🏢 Other
💼 Employment type not specified
🏠 Work mode not specified
💰 EUR 5000 - 9160 / month

Описание вакансии

Summary
Andersen is hiring an SAP SD Consultant in the EU for a project implementing enterprise SAP solutions and optimizing sales and business processes in cloud and hybrid environments.
Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.
The project is focused on designing, implementing, and maintaining enterprise SAP solutions within cloud-based and hybrid environments for large-scale organizations. It aims to optimize end-to-end business processes across finance, supply chain, sales, manufacturing, HR, and analytics domains.

Responsibilities
- Configuring order-to-cash processes (quotation → billing).
- Maintaining pricing procedures and condition records.
- Supporting billing, invoicing, and credit management.
- Ensuring integration with FI/MM modules.
- Troubleshooting order and billing issues.
- Supporting UAT, go-live, and hypercare.
- Optimizing sales and distribution processes.

Requirements
- Experience of SAP SD in O2C processes for 5+ years.
- Experience with SD-SLS, SD-BF (Pricing), SD-BIL, SD-CM.
- Strong knowledge of pricing procedures and condition techniques.
- Experience with EDI/ALE integrations.
- Integration with FI and MM modules.
- Experience with S/4HANA SD (Business Partner model).
- Level of English – from Intermediate+ and above.
- Level of German – from Upper-Intermediate and above.

Why join us
- Andersen cooperates with such companies as Siemens, Johnson & Johnson, AstraZeneca, BNP Paribas, Allianz, Ryanair, TUI, Verivox, Media Markt, etc..
- For the past four years, our company has been growing annually by 60–100%, and we constantly involve top-notch specialists in our team.
- Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth.
- The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 19 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
- We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
- We are a cool young team of like-minded people communicating informally.
- You'll have a stable and competitive salary and an extensive benefits package.
- At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.
Join us!

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SAP SuccessFactors Developer (with German language)

Andersen Lab

📍 Cyprus
🏢 Other
💼 Employment type not specified
🏠 Remote for Cyprus
💰 EUR 4900 - 5200 / month

Описание вакансии

Summary
Andersen is hiring an SAP SuccessFactors Consultant to help enterprises transform their business with innovative solutions across various industries.
Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.
Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.

Responsibilities
- Designing, configuring, and maintaining end-to-end solutions within the SAP SuccessFactors platform in alignment with business and regulatory requirements.
- Configuring and customizing SAP SuccessFactors modules such as Employee Central, Time Management, Recruiting, and Learning, with attention to EU localization needs.
- Analyzing business and HR requirements and translating them into functional and technical SuccessFactors solutions.
- Designing, implementing, and supporting integrations between SAP SuccessFactors and SAP S/4HANA, including organizational data, employee master data, and time- or payroll-related processes.
- Developing and supporting integrations with external systems using standard SAP integration technologies (e.g. SAP Integration Suite, OData APIs).
- Supporting the full project lifecycle: implementation, enhancements, rollouts, upgrades, and post-go-live support.
- Collaborating closely with business stakeholders, HR teams, and technical teams to ensure solution alignment and successful delivery.
- Performing system testing (unit and integration), supporting UAT activities, troubleshoot issues, and resolving defects.
- Participating in S/4HANA transformation and landscape harmonization initiatives from an HR IT perspective.
- Ensuring data security, privacy, and compliance with GDPR and local labor regulations.
- Creating and maintaining solution documentation, configuration guides, and technical specifications.

Requirements
- Experience as an SAP SuccessFactors Consultant (functional or techno-functional) for 2+ years.
- Strong understanding of SAP SuccessFactors architecture, data model, and core concepts.
- Hands-on experience configuring one or more SAP SuccessFactors modules, with Employee Central as a strong advantage.
- Experience working in enterprise landscapes integrated with SAP S/4HANA.
- Basic understanding of SAP S/4HANA concepts relevant to HR processes (e.g. organizational structures, employee master data, integration touchpoints).
- Experience with SAP SuccessFactors integrations using OData APIs, SAP Integration Suite, or other middleware tools.
- Understanding of REST-based integrations and data formats (XML, JSON).
- Basic knowledge of SAP security concepts, roles, and permissions (RBP).
- Experience with testing activities, deployments, and production support in enterprise environments.
- Strong analytical and problem-solving skills, with the ability to work effectively in ambiguous or evolving situations.
- Ability to take ownership of solutions and proactively drive topics to completion.
- Strong communication skills and proven experience working directly with business stakeholders.
- Level of English – from Upper-Intermediate and above.
- Level of German – from Intermediate+ and above.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 EUR per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- English courses.
- Compensation for sports activities.
- Mobility benefits (e.g., Deutschlandticket, JobRad program, public transportation subsidies).
Join us!

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Data Scientist / ML Engineer

Andersen Lab

📍 Cyprus
🏢 Data Platform
💼 Employment type not specified
🏠 Remote for Cyprus
💰 EUR 3425 - 5400 / month

Описание вакансии

Summary
Andersen is hiring a Data Scientist / ML Engineer for a project developing AI-powered solutions, scalable ML systems, and intelligent technologies for high-load digital platforms.
Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.
The project is focused on building and deploying AI-powered safety solutions for a client platform. The core goal is to protect users through ML systems covering liveness detection, safety scoring, fraud & abuse detection, and audio analysis. The team works in a high-load, production-first environment, translating product hypotheses into scalable ML solutions.

Responsibilities
- Designing and deploying CV models for liveness detection and anti-spoofing.
- Building NLP pipelines for behavioral signal extraction and incident analysis.
- Owning full ML lifecycle: data annotation, training, deployment, monitoring.
- Developing and maintaining fraud & abuse detection systems.
- Contributing to safety scoring using behavioral and historical data.
- Integrating ML models with backend services and mobile infrastructure.
- Participating in system architecture discussions.
- Collaborating with the product team on hypothesis definition and validation.

Requirements
- Experience in DS/ML with a strong focus on modern AI stack for 5+ years.
- Hands-on experience with RAG systems: vector databases, embedding models, semantic search.
- Practical LLM experience: fine-tuning, prompt engineering at system level, LLM evaluation.
- Experience with audio/speech processing: ASR, speaker diarization, audio event detection, or conversation analysis.
- Familiarity with GenAI product development and LLM-based reasoning pipelines.
- MLOps skills: deploying and monitoring LLM/audio models in production.
- Experience with streaming and async data pipelines.
- Proficiency in Python and core DS/ML libraries.
- Level of English – from Intermediate+ and above.

Nice to have
- Understanding of safety, risk, or compliance contexts.

Why join us
Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- Private health insurance and compensation for sports activities.
Join us!

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DevOps Engineer (AWS)

Andersen Lab

📍 Cyprus
🏢 DevOps
💼 Employment type not specified
🏠 Remote for Cyprus
💰 EUR 3600 - 6000 / month

Описание вакансии

Summary
Andersen is hiring a DevOps Engineer (AWS) for a project developing a complex platform with integrations, payments, and claims processes, ensuring scalable and reliable system operations.
Our customer is an international organization operating in the financial and protection services domain. The company provides a diverse portfolio of customer-oriented solutions across multiple business areas and markets. With a strong focus on digital capabilities, operational excellence, and long-term development, the organization continuously invests in technology, process improvement, and service innovation to support evolving customer and business needs.
The project is focused on developing a complex product supported by multiple specialized teams. It includes building core functionality, implementing integrations with external systems, and developing payment and claims-related processes to ensure seamless end-to-end operations.

Responsibilities
- Designing and maintaining a scalable, low-latency backend platform and microservice architecture (gRPC/REST).
- Owning the platform layer supporting multiple applications, ensuring reliability and performance.
- Implementing and improving CI/CD pipelines, deployment strategies, and IaC practices.
- Setting up and managing observability (metrics, logs, tracing, alerting) to ensure system stability.
- Building and operating resilient infrastructure (Docker, Kubernetes/AWS, service networking tools).
- Collaborating with product and engineering teams to translate requirements into technical solutions.
- Conducting code reviews and enforcing best practices for code quality, security, and performance.
- Ensuring proper testing strategies (unit, integration, load, contract testing).
- Optimizing data storage and messaging systems (PostgreSQL, Kafka/RabbitMQ) for performance and reliability.
- Communicating technical decisions, risks, and trade-offs to stakeholders.
- Supporting and improving the full development lifecycle from development to production.
- Participating in decision-making and development of critical system components, including optional on-call support.

Requirements
- Experience as a DevOps Engineer for 3+ years.
- Strong experience designing and operating scalable, distributed microservice systems, primarily in Go.
- Hands-on experience with Linux, Kubernetes, AWS/GCP, Docker, and Terraform/Terragrunt (IaC).
- Proficiency in Bash/Python scripting and Ansible.
- Strong background in reliability, observability, performance, and highly available cloud-based systems.
- Solid experience with gRPC, REST APIs, backend testing, and service-to-service communication.
- Practical experience with PostgreSQL, RabbitMQ or Kafka, and observability tools such as Prometheus/Grafana, Jaeger, OpenSearch, and Sentry.
- Experience leading senior engineers and driving best practices in CI/CD, IaC, testing, and code reviews.
- Strong communication skills and the ability to translate business goals into technical roadmaps and platform initiatives.
- Level of English – from Upper-Intermediate and above.

Nice to have
- Experience with service orchestration and service discovery tools such as Nomad and Consul.
- Experience with edge/ingress components such as Traefik.
- Broader experience with HashiCorp tools (e.g. Vault).
- Experience operating in multi-cloud environments.
- Willingness to join an optional on-call rotation.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson &' Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- Private health insurance and sports compensation, depending on the type of employment.
Join us!

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System Analyst in the EU

Andersen Lab

📍 Cyprus
🏢 BA & SA
💼 Employment type not specified
🏠 Work mode not specified
💰 EUR 2250 - 4200 / month

Описание вакансии

Summary
Andersen is hiring a System Analyst in the EU for a project developing digital banking solutions and modernizing secure, scalable financial services for retail and business customers.
The customer is a financial services organization providing banking products and digital solutions for individual and business clients. The company operates through an established service network and online platforms and is part of a larger international financial group, supporting ongoing development of its services for a broad client base.
The project is focused on developing and enhancing digital banking solutions for retail and corporate customers. It aims to improve online financial services, modernize banking processes, and deliver secure, scalable technologies that enhance customer experience and operational efficiency.

Responsibilities
- Eliciting, analyzing, and documenting business, functional, and system requirements.
- Modeling and optimizing business processes using BPMN and Camunda.
- Defining solution designs, integration requirements, APIs, events, and data flows.
- Collaborating with business, architects, developers, DevOps, and security teams.
- Defining observability requirements (monitoring, logging, tracing, alerting, SLA/SLO).
- Gathering and documenting security requirements, including authentication, authorization, auditing, and compliance controls.
- Supporting Agile delivery, backlog refinement, testing, and production readiness activities.

Requirements
- Experience as System Analyst / Business-System Analyst for 4+ years.
- Banking or financial services experience.
- Strong BPMN 2.0 and Camunda (7/8) knowledge.
- Experience with microservices and system integrations.
- Good understanding of REST APIs, event-driven architectures, Kafka/RabbitMQ.
- Experience with UML, BPMN, sequence and process diagrams.
- Understanding of observability concepts (logging, monitoring, tracing, alerting).
- Knowledge of security fundamentals: OAuth2, OIDC, JWT, RBAC, audit logging.
- Agile/Scrum experience and strong stakeholder communication skills.
- Level of English – from Intermediate+ and above.

Nice to have
- Camunda 8.
- OpenTelemetry, Grafana, Prometheus, ELK, Splunk, Dynatrace, Datadog.
- Cloud platforms (Azure, AWS, GCP).
- Kubernetes, Docker, CI/CD, DevSecOps.
- Experience with Payments, AML/KYC, Digital Banking, Risk & Compliance domains.
- TOGAF, ArchiMate, Enterprise Architecture practices.

Why join us
- Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
- We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
- We welcome specialists from every part of the world.
- We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
- There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
- You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
- Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.
Join us!

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Service Desk Team Lead (with German)

Andersen Lab

📍 Cyprus
🏢 System administrators
💼 Employment type not specified
🏠 Remote for Cyprus
💰 EUR 2000 - 3000 / month

Описание вакансии

Summary
Andersen is hiring a Service Desk Team Lead with German for a project leading IT support operations and ensuring reliable workplace services in an international manufacturing environment.
Our customer is a global engineering and manufacturing organization specializing in the development and production of high-precision technical components and systems for industrial applications. The company combines engineering expertise with advanced manufacturing capabilities to deliver complex solutions that improve product performance and operational efficiency. With international operations and a strong focus on innovation, quality, and long-term partnerships, it supports customers across multiple industries.
The project is focused on providing Service Desk support for an international manufacturing environment. It includes supporting workplace services, Microsoft 365, user access, hardware, and connectivity, while ensuring stable IT operations, efficient incident resolution, and seamless collaboration with technical teams and business stakeholders.

Responsibilities
- Coordinating daily Service Desk operations, ticket queues, workload, and priorities.
- Monitoring SLA performance, KPIs, ticket aging, backlog, and escalations.
- Ensuring timely resolution of incidents and service requests in line with agreed procedures.
- Acting as the primary operational contact for the client, communicating service status, risks, and blockers.
- Coordinating escalations with L2 SysOps and specialized resolver teams.
- Supporting incidents, requests, knowledge management, and documentation of quality processes.
- Preparing operational reports and SLA performance metrics.
- Supporting onboarding, training, and performance monitoring of Service Desk engineers.
- Maintaining and improving the knowledge base while identifying process improvement opportunities.
- Supporting shift planning, on-call coordination, and effective handovers between support teams.
- Driving continuous service improvement and collaborating with client stakeholders on process alignment and recurring issues.

Requirements
- Experience as a Service Desk Team Lead for 1+ years.
- Hands-on experience in IT support operations for 5+ years.
- Experience with ticketing systems, incidents and request management.
- Good understanding of SLA and KPI management.
- Experience with operational reporting and ticket queue monitoring.
- Ability to coordinate shift-based support work.
- Ability to monitor team performance and quality, manage escalations and priorities.
- Ability to support onboarding and training.
- Readiness for occasional on-call coordination.
- Strong communication, stakeholder management, and team coordination skills.
- Level of English – from Intermediate+ and above.
- Level of German – from Upper-Intermediate and above.

Nice to have
- Experience in a manufacturing environment.
- Experience with German-speaking users or clients.
- ITIL knowledge or certification.
- Hands-on experience with ServiceNow, Jira, or similar tools.
- Experience with 24/7 support environments.
- Experience with Microsoft 365 support operations.
- Understanding of workplace IT services.
- Understanding of L2 SysOps escalation scope.
- Experience with knowledge base management and service improvement initiatives.
- Experience participating in client-facing operational meetings and preparing reporting dashboards.
- Experience managing multilingual support teams.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- Private health insurance and compensation for sports activities.
Join us!

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Automation Engineer (Siemens)

Andersen Lab

📍 Cyprus
🏢 .NET
💼 Employment type not specified
🏠 Work mode not specified
💰 EUR 2525 - 4075 / month

Описание вакансии

Summary
Andersen is hiring an Automation Engineer (Siemens) for a project modernizing industrial automation systems and enhancing efficiency, reliability, and performance of production operations.
The company is a global engineering and technology provider specializing in advanced solutions for industrial production. It supports customers across the full operational cycle, offering equipment, automation, digitalization, consulting, and lifecycle services. With an international presence and deep technical expertise, the company helps manufacturers improve efficiency, product quality, sustainability, and long-term competitiveness.
The project is focused on the automation and modernization of steel and metals production processes. It includes designing and validating industrial control solutions, integrating PLC/SCADA systems with manufacturing and enterprise platforms, and supporting commissioning activities to ensure reliable and efficient plant operations.

Responsibilities
- Providing end-to-end automation support across PLC, SCADA, and Level 2 touchpoints.
- Coordinating and troubleshooting interfaces (tags/alarms/handshakes) and cross-system issues.
- Supporting FAT/SAT/commissioning; preparing checklists/test cases; participating in customer validation.
- Rapid troubleshooting across communications, sequences, visualization, and data flow.

Requirements
- Practical experience in both PLC and SCADA/HMI for 3+ years.
- Understanding of L1/L2/L3 and typical industrial integration scenarios
- Siemens ecosystem experience in real projects
- Strong diagnostics and commissioning experience -Steel/metals experience
- Level of English – from Intermediate+ and above.

Nice to have
- Lead/owner experience for commissioning/startup phases.
- Understanding of OT networks (segmentation, routing basics) and infrastructure.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- Private health insurance and compensation for sports activities.
Join us!

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Salesforce Engineer

Andersen Lab

📍 Cyprus
🏢 Other
💼 Employment type not specified
🏠 Remote for Cyprus
💰 EUR 1625 - 2750 / month

Описание вакансии

Summary
Andersen is hiring a Salesforce Engineer for a project migrating a licensing platform to Salesforce and building scalable business solutions for process automation.
The customer is an international company specializing in technology consulting and business process improvement. The company helps organizations enhance operational efficiency, optimize workflows, and support digital transformation initiatives through modern technology solutions, system integrations, and process automation across various business domains.
The project is focused on migrating a theatrical production licensing management system to Salesforce and creating a unified platform for managing the entire licensing lifecycle. It includes production catalog management, licensing workflows, royalty processing, and material distribution to improve operational efficiency and streamline business processes.

Responsibilities
- Designing, developing, and maintaining custom Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and declarative platform features.
- Developing custom objects, fields, validation rules, record pages, permission models, and automation to support business processes.
- Building reusable Apex services, triggers, asynchronous processes, and platform utilities.
- Developing responsive user interfaces using Lightning Web Components and Lightning App Builder.
- Implementing integrations with external systems using REST and SOAP APIs.
- Participating in Salesforce data modeling, application design, and platform optimization.
- Configuring and maintaining Salesforce security, including roles, profiles, permission sets, sharing rules, and field-level security.
- Creating and maintaining unit tests, participating in code reviews, and supporting defect resolution.
- Contributing to deployment activities using Git, Salesforce DX, and CI/CD pipelines.
- Collaborating with architects, business analysts, QA engineers, and other Salesforce specialists throughout the software development lifecycle.

Requirements
- Strong hands-on experience with Salesforce Platform development for 1+ years.
- Excellent knowledge of Apex, SOQL, SOSL, Triggers, and asynchronous Apex.
- Experience building Lightning Web Components (LWC).
- Experience with Sales Cloud, Service Cloud, or Experience Cloud.
- Good understanding of Salesforce data modeling and object relationships.
- Experience with Salesforce Flow and declarative automation.
- Strong knowledge of Salesforce security model (Roles, Profiles, Permission Sets, Sharing Rules, Field-Level Security).
- Experience building REST and SOAP integrations.
- Experience writing unit tests and maintaining code coverage.
- Familiarity with Git, Salesforce DX, and CI/CD pipelines.
- Experience working in Agile development teams.
- Strong analytical and problem-solving skills.
- Level of English – from Intermediate+ and above.

Nice to have
- Familiarity with Platform Events, Change Data Capture, and event-driven architectures.
- Exposure to Revenue Cloud, CPQ, Commerce Cloud, or Order Management.
- Experience with integration platforms such as MuleSoft.
- Knowledge of enterprise integration patterns and external ERP systems (e.g., NetSuite).
- Experience with DevOps tools such as Copado or DevOps Center.
- Salesforce certifications (Platform Developer I/II, Administrator, App Builder) are an advantage.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc.;
- The opportunity to change the project and/or develop expertise in an interesting business domain;
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant;
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee;
- The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities;
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated;
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies);
- Certification compensation (AWS, PMP, etc);
- Referral program;
- Private health insurance and compensation for sports activities.
Join us!

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Backend Developer (.NET, C#)

Andersen Lab

📍 Cyprus
🏢 .NET
💼 Employment type not specified
🏠 Work mode not specified
💰 EUR 2525 - 4075 / month

Описание вакансии

Summary
Andersen is hiring a Backend Developer (C#/.NET) in the EU to build scalable backend solutions, develop cloud-native applications, and contribute to modern enterprise software projects.
Andersen is a pre-IPO software development company providing a full cycle of services. For over 19 years, we have been helping enterprises and middle-sized firms worldwide transform their businesses by creating effective digital solutions using innovative technologies.
Today, we are working with organizations from various parts of the world, including North America, Western Europe, Israel, Australia, and the UAE. Our expertise covers FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and other industries.

Responsibilities
- Designing, developing, and maintaining backend services using C#/.NET.
- Designing and implementing REST APIs and backend integrations.
- Contributing to software architecture and technical design decisions.
- Integrating applications with Azure services and cloud infrastructure.
- Working with SQL Server, Azure SQL, and, where applicable, Azure Cosmos DB.
- Developing unit tests and contributing to automated testing and overall code quality.
- Performing code reviews, troubleshoot issues, optimizing performance, and reducing technical debt.
- Participating in the full software development lifecycle, from requirements gathering through deployment and maintenance.
- Collaborating closely with Product Owners, Solution Architects, QA engineers, and cross-functional development teams.
- Building cloud-native services, CI/CD pipelines, and integrations with data and AI platforms for cloud-focused projects.
- Enhancing and maintaining desktop applications, implementing algorithm-driven features, and developing high-performance, testable software components for desktop-focused projects.

Requirements
- Strong experience with C#, .NET / .NET Core / ASP.NET Core for 3+ years.
- Hands-on experience designing and developing REST APIs and web services.
- Strong knowledge of SQL Server, JSON, and XML.
- Solid understanding of the Software Development Lifecycle (SDLC), OOP, SOLID principles, and design patterns.
- Experience with unit testing, test automation, and Git.
- Experience working in Agile environments.
- Hands-on experience with Azure App Services, Azure Service Bus, Azure Key Vault, and Azure DevOps, including CI/CD pipelines, deployments, release flows, and integrations.
- Strong understanding of Azure cloud architecture and cloud-native application design.
- Experience with Azure Functions, Azure Storage, Azure SQL, Azure Cosmos DB, and Azure monitoring/observability.
- Experience with Infrastructure as Code (Terraform, Bicep).
- Level of English – from Intermediate+ and above.

Nice to have
- Experience with Azure Data Lake, Azure Machine Learning, Event Grid, Azure Kubernetes Service (AKS), Azure AI, and data pipelines.
- Experience with Azure VM administration.
- Experience with Angular 2+.
- Knowledge of Python, Machine Learning, or AI algorithms.
- Experience with desktop application development using WPF or WinForms.
- Understanding of DevOps culture and Site Reliability Engineering (SRE) practices.
- Experience with people management or technical leadership.
- Experience building analytics or data-intensive systems.

Why join us
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson &' Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
- The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- Private health insurance and compensation for sports activities.
Join us!

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SAP SuccessFactors Consultant in the EU

Andersen Lab

📍 Cyprus
🏢 Other
💼 Employment type not specified
🏠 Work mode not specified
💰 EUR 11000 - 11500 / month

Описание вакансии

Summary
Andersen is hiring an SAP SuccessFactors Consultant in the EU for a project implementing enterprise SAP solutions and optimizing HR processes in cloud environments.
Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.
The project is focused on designing, implementing, and maintaining enterprise SAP solutions within a cloud-based and hybrid system landscape for large-scale organizations. The main goal is to enable and optimize end-to-end business processes across core domains such as finance, supply chain, sales, manufacturing, HR, and analytics using SAP technologies.

Responsibilities
- Configuring SuccessFactors modules (EC, PMGM, etc.).
- Supporting HR digital transformation initiatives.
- Managing integrations with SAP HCM/S4 via CPI.
- Conducting workshops and requirement gathering.
- Supporting UAT, releases, and hypercare.
- Troubleshooting system and data issues.
- Optimizing HR processes and user experience.

Requirements
- Experience of SAP SuccessFactors in cloud HR for 5+ years.
- Experience with EC, EC Payroll, RCM, ONB, PMGM, LMS, COMP.
- Strong experience with Employee Central (core HR).
- Knowledge of SF integrations via CPI/BTP.
- Experience in global rollouts and localization.
- Understanding of HR processes and data models.
- Level of English – from Intermediate+ and above.
- Level of German – from Upper-Intermediate and above.

Why join us
- Andersen cooperates with such companies as Siemens, Johnson & Johnson, AstraZeneca, BNP Paribas, Allianz, Ryanair, TUI, Verivox, Media Markt, etc..
- For the past four years, our company has been growing annually by 60–100%, and we constantly involve top-notch specialists in our team.
- Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth.
- The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 19 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
- We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
- We are a cool young team of like-minded people communicating informally.
- You'll have a stable and competitive salary and an extensive benefits package.
- At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.
Join us!

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Mid Manual QA Engineer

HFM

📍 Larnaca
🏢 IT Services
💼 Full time
🏠 Work mode not specified

Описание вакансии

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Mid Manual QA Engineer to join our team. Your role at HFM: Analyze business requirements and define test acceptance criteria. Design, maintain, and execute test cases to validate software functionality and identify defects. Clearly document and report software defects. Ensure the software meets functional and non-functional requirements. Contribute to the development and improvement of manual testing processes and standards. Work closely with developers to reproduce and resolve issues. Stay up to date with industry trends, testing methodologies, and best practices. Participate in the team's on-call rotation. Requirements What You Bring: BSc/BA in Computer Science, Computer Engineering, or a related field. 3-5 years of experience in manual testing, with a focus on web and mobile applications. Strong attention to detail and ability to identify accurately and report defects. Solid understanding of software testing methodologies and best practices. Experience in writing and maintaining test cases and test plans. ISTQB certification is a plus. **All Resumes must be submitted in English **Applicants must be eligible or have legal authorization to work in the country where the position is based. Benefits Employee Benefits & Perks: Hybrid Work Model (2 days working from home) Monthly Wolt Vouchers Comprehensive Health & Life Insurance Provident Fund (Upon completion of the trial period) Summer Short Fridays (August) Additional Paid Annual Leave (up to 30 days, based on years of service) Birthday Leave Training & Education Allowance Udemy Business access Gym Membership Referral Bonus Program Additional Support: Visa Sponsorship and Relocation Assistance

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Back Office Administrator (24/7 Shift Rotation)

HFM

📍 Larnaca
🏢 Operations
💼 Full time
🏠 Work mode not specified

Описание вакансии

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Back Office Administrator (24/7 Shift Rotation) to join our team! This role will be based on a rotating shift pattern including Night Shifts and occasional Weekends. Shifts are 8 hours with a 30-minute break, working 5 shifts per week plus 1 weekend shift (as needed). Night shift is 6 hours only. Your role at HFM: Process and monitor client deposits. Investigate and process client withdrawal requests. Process funds transfers. Provide assistance to all departments for back office related tasks in a timely manner. Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations. Request additional documentation when needed, communicate with banks and processors and conduct any further required investigations. Check KYC documents and activate accounts. Assist clients with general finance inquiries. Provide daily screenshots of payment gateway balances for accounting reconciliation. Reply to all client emails regarding account approvals and funding. Report any issues to the line Manager. Requirements Must be able to work 24/7 shifts on rotation including occasional weekends. 1+ years’ experience in a similar role. Good command of the English language (oral and written). Any additional language would be considered an advantage. Basic Computer skills. Experience within FX industry/ Funding Operations would be considered an advantage. Applicants must be eligible or have legal authorization to work in the country where the position is based. Benefits Hybrid Work Model (2 days working from home) Monthly Wolt Vouchers Comprehensive Health & Life Insurance Provident Fund (Upon completion of the trial period) Summer Short Fridays (August) Additional Paid Annual Leave (up to 30 days, based on years of service) Birthday Leave Training & Education Allowance Udemy Business access Gym Membership Referral Bonus Program Additional Support Visa Sponsorship and Relocation Assistance All applications will be handled with the strictest confidentiality.

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Process Owner

HFM

📍 Larnaca
🏢 Operations
💼 Full time
🏠 Work mode not specified

Описание вакансии

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Process Owner to join our team. Your role at HFM: Serve as the overall owner of assigned business processes throughout their lifecycle, ensuring they perform efficiently and continue to meet business objectives. Ensure the process operates according to established plans, adjusting direction when performance indicators suggest corrective action is needed. Oversee that all stakeholders—people and systems—have the necessary knowledge, tools, and resources to execute process activities effectively. Define and monitor process KPIs and operational excellence metrics to ensure sustainable process performance. Identify and mitigate potential process risks through proactive analysis and improvement actions. Continuously monitor and optimise the process to achieve desired business results and sustain long-term performance. Requirements Minimum of 3+ years of experience in Business Process Management, Product Management, Business Operations, or related roles. Analytical & Critical Thinking to dissect complex business processes, identify root causes of problems, interpret data, and logically evaluate various solutions. Knowledge of Business Process Management (BPM) methodologies, Lean Six Sigma, or other continuous improvement frameworks is considered an advantage. Experience with business process mapping, process analysis and data-driven decision making. Ability to articulate complex process goals clearly and manage multiple projects simultaneously. Ability to collaborate with, influence, and negotiate with a diverse group of stakeholders to gain alignment on process changes. Ability to define and monitor Key Performance Indicators (KPIs) and metrics. Exceptional communication and presentation abilities, comfortable interacting with stakeholders, including senior management. Ability to understand the "big picture"—how the process fits into the broader business ecosystem. Benefits Hybrid Work Model (2 days working from home) Monthly Wolt Vouchers Comprehensive Health & Life Insurance Provident Fund (Upon completion of the trial period) Summer Short Fridays (August) Additional Paid Annual Leave (up to 30 days, based on years of service) Birthday Leave Training & Education Allowance Udemy Business access Gym Membership Referral Bonus Program Additional Support Visa Sponsorship and Relocation Assistance All applications will be handled with the strictest confidentiality.

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Marketing Automation Specialist

HFM

📍 Larnaca
🏢 Marketing
💼 Full time
🏠 Work mode not specified

Описание вакансии

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are looking for a highly skilled Marketing Automation Specialist with hands-on experience in setting up and executing omnichannel marketing automation campaigns. You will play a key role in building and optimising data-driven lifecycle journeys that drive client acquisition, activation, retention, and reactivation, ensuring relevance, personalisation, and compliance at every stage. This role requires extensive experience with marketing automation platforms, strong knowledge of customer data, and a solid understanding of the financial markets, particularly within the Forex industry. Your role at HFM: Campaign Development: Develop and execute data-driven campaigns aligned with client lifecycle stages and business objectives. Plan, manage, and implement the overall CRM strategy. Design and build multi-stage, omnichannel journeys focused on conversion, retention, reactivation, onboarding, education, and loyalty. Use behavioural and trading data to deliver personalised, contextually relevant communications. Localise customer journeys based on market and regional insights. Create dynamic segmentation journeys leveraging trading behaviours, demographics, psychographics, and platform interactions. Utilise dynamic content and conditional logic for advanced personalisation. Platform Management: Responsible for end-to-end setup and management of journeys using platforms such as Salesforce Marketing Cloud, HubSpot, Optimove, Solitics, or similar. Configure, maintain, and optimise CRM platforms and data structures to ensure scalability, accuracy, and compliance. Collaboration: Partner with CRM, Content, Design, Product, and Analytics teams to align messaging, timing, and targeting. Optimisation and Analysis: Monitor and analyse campaign performance, engagement metrics, and user behaviour. Conduct A/B and multivariate testing across journeys, content, and messaging to enhance ROI and client experience. Continuously optimise lifecycle journeys to reduce time-to-value, increase activation, and strengthen retention. Maintain dashboards and performance reports linking CRM activity to business KPIs. Requirements 3+ years of hands-on CRM experience with a proven track record of building and launching omnichannel marketing automation campaigns within the Forex industry. Deep understanding of client behaviour, regulatory requirements, and industry dynamics, is a must. In-depth knowledge of client lifecycle marketing, personalisation, segmentation, and data-driven CRM strategies. Proficiency in marketing automation platforms (e.g., Salesforce Marketing Cloud, HubSpot, Solitics, Optimove, etc.). Strong analytical and project management skills with the ability to prioritise and manage multiple initiatives in a fast-paced environment. Fluency in English is required (additional languages are a plus). Bachelor’s degree in Marketing, Business, Communications, or a related field (Master’s degree is a plus). Exceptional attention to detail, communication skills, and experience in A/B testing. Applicants must be eligible or have legal authorization to work in the country where the position is based. Benefits Hybrid Work Model (2 days working from home) Monthly Wolt Vouchers Comprehensive Health & Life Insurance Provident Fund (Upon completion of the trial period) Summer Short Fridays (August) Additional Paid Annual Leave (up to 30 days, based on years of service) Birthday Leave Training & Education Allowance Udemy Business access Gym Membership Referral Bonus Program Additional Support Visa Sponsorship and Relocation Assistance Ready to Kick Off an Exceptional Career? Join HFM and shape your future with a company that values growth, innovation and people. Sounds like you? Let’s write the next chapter together. All Applications will be handled with the strictest confidentiality.

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Partnership Executive (Sponsorships)

HFM

📍 Larnaca
🏢 Marketing
💼 Full time
🏠 Work mode not specified

Описание вакансии

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are looking for a detail-oriented and highly organised Partnership Executive to support the coordination of our global sports sponsorships. This is an execution-focused role suited for someone with experience in sponsorship delivery, with the ability to manage multiple workstreams, ensure accuracy, and maintain control across all partnership deliverables. Your role at HFM: Maintain and manage the full sponsorship asset tracker, ensuring all contractual rights are monitored and delivered Track usage of sponsorship assets and flag any gaps, delays, or risks in a timely manner Coordinate tickets, hospitality, and logistics related to partnership activations and events Support player, legend, and partner-related logistics, scheduling, and coordination Manage the submission of materials for partner approvals, ensuring timelines are met and requirements are followed Coordinate with internal teams (content, ORM, performance, events, design) to support smooth and timely execution Support day-to-day operational communication with partners where required Assist in reporting and documentation of partnership activities, ensuring accurate tracking of delivery Requirements Bachelor’s degree in Marketing, Communications, Business, or a related field 2–4 years of experience in brand partnerships, sponsorships, or sports marketing Strong organisational and coordination skills, with high attention to detail Ability to manage multiple tasks, deadlines, and stakeholders simultaneously Strong written and verbal communication skills in English Proactive and solution-oriented mindset Ability to operate effectively in fast-paced and time-sensitive environments Preferred Skills Experience working in financial services or other regulated industries Familiarity with project management tools (e.g. Jira or similar) Applicants must be eligible or have legal authorization to work in the country where the position is based. Benefits Hybrid Work Model (2 days working from home) Monthly Wolt Vouchers Comprehensive Health & Life Insurance Provident Fund (Upon completion of the trial period) Summer Short Fridays (August) Additional Paid Annual Leave (up to 30 days, based on years of service) Birthday Leave Training & Education Allowance Udemy Business access Gym Membership Referral Bonus Program Additional Support Visa Sponsorship and Relocation Assistance Ready to Kick Off an Exceptional Career? Join HFM and shape your future with a company that values growth, innovation and people. Sounds like you? Let’s write the next chapter together. All Applications will be handled with the strictest confidentiality

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Senior Product Manager – Crypto

HFM

📍 Larnaca
🏢 Product
💼 Full time
🏠 Work mode not specified

Описание вакансии

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand our digital asset capabilities, we are seeking a Senior Product Manager – Crypto. You will drive the strategy and delivery of crypto initiatives across multiple jurisdictions, working closely with Engineering, Business Analysts, Product Operation Specialists, Compliance, and business stakeholders in a fast-moving, regulated environment. Responsibilities Own the end-to-end product lifecycle for assigned areas of the crypto product suite from discovery and definition through launch and continuous improvement. Translate the crypto strategy into an executable roadmap, prioritized against commercial impact, regulatory obligations, and platform reliability. Lead the evaluation, selection, and integration of third-party partners exchanges, custodians, liquidity providers, and other crypto infrastructure vendors. Work closely with Compliance and Legal to ensure products meet AML/KYT, Travel Rule, and jurisdiction-specific regulatory requirements. Translate customer needs and regulatory constraints into clear technical requirements and specifications, using Jira for tasks and Confluence for documentation. Manage the product backlog in an agile framework, balancing new capability delivery with reliability and operational efficiency. Track and evaluate product performance post-launch adoption, transaction success, cost, client satisfaction and drive data-informed improvements. Mentor and support other Product Managers, contributing to the maturity of product practices across the department. Requirements BSc/BA in Computer Science, Information Systems, Business Administration, Finance, or a related field. Minimum 5 years' experience as a Product Manager, with at least 2 years owning crypto or digital asset products at an exchange, broker, wallet provider, or comparable regulated entity. Fluency in English; additional languages would be considered an advantage. Strong understanding of the crypto product landscape custody and wallets, trading (spot and/or derivatives), staking, and emerging functionalities — and how they connect commercially and operationally. Solid grasp of blockchain fundamentals: major networks, stablecoins, transaction models, network fees, and their operational implications. Experience with third-party crypto infrastructure custody providers, exchanges, liquidity providers, or crypto payment processors. Working knowledge of crypto-specific compliance: AML/KYT screening, Travel Rule, and awareness of frameworks such as MiCA. Experience in fintech, brokerage, exchange, or other regulated high-risk environments is a strong advantage. Excellent communication and stakeholder management skills, with the ability to influence across technical and non-technical audiences up to executive level. Resumes must be submitted in English. Applicants must be eligible or have legal authorization to work in the country where the position is based. Benefits Hybrid Work Model (2 days working from home) Monthly Wolt Vouchers Comprehensive Health & Life Insurance Provident Fund (Upon completion of the trial period) Summer Short Fridays (August) Additional Paid Annual Leave (up to 30 days, based on years of service) Birthday Leave Training & Education Allowance Udemy Business access Gym Membership Referral Bonus Program Additional Support Visa Sponsorship and Relocation Assistance Sounds like you? Let’s write the next chapter together! All Applications will be handled with the strictest confidentiality.

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